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Highest quality of service possible

Contact Us

Office Location:

531 5th Street
Parkersburg, WV 26101

Office Hours:

Lobby Hours: Monday - Friday | 8:00AM - 4:30PM
Drive Up Hours: Monday - Friday | 7:30AM - 6:00PM
Saturday Drive-Thru Only: 7:30AM - Noon

Email:

Checking & Savings Information: memberservice@onecommunityfcu.org
Consumer Loan Information: loandepartment@onecommunityfcu.org
Mortgage Loan Information: mortgages@onecommunityfcu.org

Contact Numbers:

Phone: 304.485.4066
Fax: 304.485.1591
Teller 24: 304.485.4125
Toll Free: 888.771.1834
Collections & Loan Servicing: 304.485.4066
Mortgage Department: 304.485.4066
Fraud Department: 1.800.472.3272
Lost or Stolen Debit Card: 800.472.3272
Lost or Stolen VISA Card: 800.558.3424

1st Time LOGIN Instructions to VB Next Online Banking:

If you are an existing Online Banking user, please use the following to log in to our new Online Banking system:

• LOGON ID is your Primary Member Number. Example:

SECURITY CODE (Password) is the last 4-digits of the Primary Account Holder’s SSN

Example: 9876
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For assistance, contact 304-485-4066
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